HCA Send Privacy Policy

Last updated: December 9, 2025

HCA Send (“HCA Send”, “we”, “us”, or “our”) provides a simple way for people to send and receive money safely. This Privacy Policy explains how we collect, use, and protect your information when you use the HCA Send mobile app and related services (collectively, the “Service”).

By using HCA Send, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Service.

1. Information We Collect

1.1 Information you provide

  • Account details: Your HCA Send ID (username), email address, and any profile or contact information you choose to add.
  • Transaction details: Amounts sent and received, the HCA Send IDs of senders and recipients, timestamps, basic notes, and status (completed, pending, refunded, restricted, etc.).
  • Reports and safety information: When you submit a report about another user, we store the reported HCA Send ID, your report message, and information about how the report is resolved.
  • Support communications: Messages you send to our support channels, including any attachments or screenshots.

1.2 Information collected automatically

  • Device and app information: Device type, operating system version, app version, language settings, and general configuration data.
  • Usage data: Screens viewed, features used, navigation activity, tap actions, and diagnostics to help us improve stability and performance.
  • Log data: IP address, timestamps, and error logs.

1.3 Information from third parties

  • Payment processors: We work with third-party financial services to move money and reduce fraud. They may provide us with payment status information (for example: success, failure, review, or dispute).
  • Security and compliance tools: In certain cases where permitted by law, we may use identity verification, fraud prevention, or analytics services.

2. How We Use Your Information

We use the information we collect to:

  • Create and maintain your HCA Send account.
  • Process transfers between HCA Send users and update wallet balances.
  • Display your transaction history and wallet information in the app.
  • Detect, investigate, and help prevent fraud, abuse, and violations of our Terms of Use.
  • Respond to your questions, support requests, and feedback.
  • Improve the Service, including testing new features and fixing bugs.
  • Comply with legal obligations and enforce our policies.

3. How We Share Information

We do not sell your personal information.

We may share information in the following limited circumstances:

  • Transfers between users: When you send or receive money, the other user may see your HCA Send ID, display name, and transaction amount.
  • Service providers: We share information with trusted third-party companies that help operate the Service (such as payment processors, cloud hosting, analytics, and customer support tools). These companies must protect your information and may only use it to provide services to us.
  • Legal reasons: We may share information if necessary to:
    • Comply with laws, regulations, legal processes, or government requests.
    • Protect the rights, property, or safety of HCA Send, our users, or others.
    • Investigate and enforce potential violations of our Terms of Use.
  • Business transfers: If HCA Send or Hardcoreamature.com, LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction while remaining subject to this Privacy Policy.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. We may retain certain transaction records, logs, and safety reports for longer periods to comply with legal requirements and for fraud prevention.

5. Your Choices and Rights

  • Access and update: You may update your HCA Send ID and email inside the app.
  • Notifications: You may control app notifications and device-level notifications via your phone’s settings.
  • Account deletion: You may request account closure. Certain records may be retained after closure where required by law or for legitimate business reasons (such as fraud prevention).

You may contact us at the email listed below to ask questions or make privacy-related requests.

6. Security

We use reasonable technical and organizational safeguards to protect your information, including encrypted connections and restricted access systems. However, no method of storage or transmission is 100% secure, and we cannot guarantee absolute protection.

7. International Users

Our servers may be located in the United States or other countries. By using HCA Send, you agree that your information may be processed and stored in these locations, which may have different data protection laws than your country.

8. Children’s Privacy

HCA Send is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the “Last updated” date above and may provide additional notice in the app. Your continued use of HCA Send after changes take effect means you accept the updated Policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact:

Email: bobbysmith229334912@gmail.com
Website: hardcoreamature.com

This Privacy Policy is provided for informational purposes only and does not constitute legal advice.